California Software Nabs Seychelles Contract
SAN CLEMENTE - 04/18/05 - The Seychelles Marketing Board (SMB) has awarded a contract to the California Software Corporation to integrate its national call center with back-end computer software systems.
The project is the first undertaken by the Indian Ocean-island nation's recently-created SMB and will involve the organization of its fundamental business processes by integrating and developing more than 20 "workflows," which will manage its new call center agents' work and connect them with a variety of back-end services.
The cooperative agreemenat calls for California Software "to develop the processes as secure web services, allowing the call center workflows to be accessed via well-defined web services interfaces" utilizing the San Clemente-based company's recently-developed INFINITE NET software on the new project.
California Software produces legacy extension, business intelligence, and loan production software for banks, credit unions, and consumer lending institutions and serves more than 100,000 installations in 56 countries worldwide from offices in Asia, South America, Europe, and North America.
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